311 Customer Service and Administrative Support Specialist (On Call)

About this kind of role

What a 311 Customer Service and Administrative Support Specialist (On Call) usually does. The employer's own details are in the listing.

Typically does: This role provides customer support and administrative assistance, often handling inquiries, resolving issues, and processing requests. Responsibilities can include data entry, scheduling appointments, and maintaining records. On-call positions require availability outside of standard business hours and may involve responding to urgent situations. The specialist acts as a point of contact for customers and internal teams.

Tools and skills: Proficiency in Microsoft Office Suite, customer relationship management (CRM) software, and strong communication and organizational skills are generally required.

Good fit for: Individuals who are detail-oriented, possess excellent problem-solving abilities, and thrive in a fast-paced environment often find success in this role.