3PL Manager

About Our Client:

The organization operates within the technology sector, focusing on creating digital tools that simplify family life. It addresses the challenge of helping families stay connected and organized through user-friendly products such as a smart family calendar and other innovative family-oriented services. The company has achieved significant growth, generating over $300 million in annual revenue while remaining profitable and independent of external investors.

About the Opportunity:

The 3PL MANAGER role involves overseeing relationships with third-party warehouses in the US and internationally. This position is critical for ensuring warehouse performance meets standards for accuracy, speed, cost, and inventory reliability across various sales channels. The manager leads operational reviews, contract compliance, site openings, inventory transfers, and requests for proposals, directly impacting the efficiency and reliability of the organization's supply chain.

Responsibilities:

• Manage day-to-day and strategic relationships with all third-party logistics partners, including regular performance reviews and escalation management.
• Develop and maintain performance scorecards tracking key metrics such as shipping speed, inventory accuracy, and cost.
• Enforce contractual agreements with partners, including SLAs, KPIs, and financial terms.
• Audit warehouse invoices and manage claims related to inventory issues and service level breaches.
• Ensure accurate inventory reconciliation between warehouse management systems and enterprise resource planning software.
• Lead onboarding and transition processes for new and existing warehouse sites, including system integration and SOP development.
• Conduct end-to-end management of 3PL requests for proposals, including analysis and cost modeling.
• Oversee international 3PL networks and coordinate with logistics providers for inbound shipments.
• Manage value-added warehouse services such as relabeling and repackaging.
• Coordinate capacity and peak planning activities with warehouse partners.
• Collaborate with retail logistics, planning, and purchasing teams to align warehouse operations with broader supply chain functions.
• Drive continuous improvement initiatives across the 3PL network.

Requirements:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Over 5 years of experience in warehouse, fulfillment, or supply chain operations, with at least 3 years managing 3PL vendor relationships.
• Proven ability to manage multi-site 3PL performance using scorecards and business reviews.
• Experience interpreting and enforcing 3PL contracts covering SLAs, rate cards, liability, and insurance.
• Skilled in inventory reconciliation between warehouse management systems and ERP platforms.
• Experience auditing 3PL invoices and managing claims for overbilling or inventory issues.
• Proficiency in warehouse management systems.
• Advanced analytical skills, including Google Sheets and preferably SQL.
• Strong written communication skills.

Pay Range and Compensation Package:

• The anticipated base salary range for this position is $120,000 to $150,000 per year.
• The pay range and compensation package will be determined based on the candidate's experience, skills, and other relevant factors.

Benefits & Perks:

• Competitive salary and equity package.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Wellness, learning, and home-office budgets.
• Unlimited paid time off.
• Company holidays on the first Friday of every month, excluding November, December, and January.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.