Access Control Specialist

Company Description Converge Communication Technologies was founded in 2007 by Brandon Lowery after a decade of experience in the telecommunications industry. The company was created to be a single source for the technology businesses need behind their walls, delivering integrated solutions that support daily operations. Converge is committed to high industry standards and focuses on hiring diligent, skilled technicians who reflect the company’s values. The team continues to serve organizations across the Charlotte-Mecklenburg area, providing reliable technology services and support. Prospective team members join a company that values professionalism, technical excellence, and strong customer service.

Role Description The Access Control Specialist is a full-time, on-site role based in Charlotte, NC. This role is responsible for installing, configuring, and maintaining physical access control systems, including card readers, door controllers, cameras, and related hardware. Day-to-day tasks include monitoring and managing access permissions, troubleshooting access and security issues, and performing routine inspections to ensure all systems operate effectively and securely. The specialist collaborates with internal teams and clients to understand security needs, document system configurations, and respond to service requests and incidents in a timely manner. The role also involves maintaining accurate records, following industry and company standards, and supporting upgrades or expansions of access control and security infrastructure.

Qualifications

• Candidates should possess skills in Physical Security, including access control systems, surveillance devices, and facility security procedures.
• Candidates should possess skills in Cybersecurity and Information Security, with an understanding of data protection, user access management, and security best practices.
• Candidates should possess skills in Network Security, including basic knowledge of firewalls, secure network configurations, and system connectivity for security devices.
• Candidates should possess strong Communication skills to work effectively with clients, team members, and stakeholders, both verbally and in writing.
• Additional beneficial qualifications include experience with commercial access control platforms, familiarity with low-voltage cabling, strong problem-solving abilities, attention to detail, and the ability to follow documented procedures and safety guidelines.
• A high school diploma or equivalent is required; relevant technical certifications or coursework in security, IT, or telecommunications are preferred.
• Ability to work on-site, occasionally lift and install equipment, and maintain a professional, customer-focused attitude in a fast-paced environment.