Job Description
Part-Time Administrative Assistant Beyond Birthing, LLC — Beverly, MA
Work arrangement: Hybrid or virtual Schedule: Part-time, mother’s hours available Compensation: $25/hour - 1099
To Apply: Please send your résumé and a brief note about why this role interests you to [email protected] with “Administrative Assistant” in the subject line. Any applications submitted solely through LinkedIn will not be considered.
About Beyond Birthing
Beyond Birthing is a women-owned perinatal center in Beverly, MA, serving families across the North Shore from pregnancy through the first year of parenthood and beyond. Our work brings together birth support and a trusted network of providers, including lactation, perinatal mental health, doulas and midwifery care. We believe no one is meant to parent alone, and we built our center to be the village families deserve.
Under one roof, we offer childbirth and newborn care classes, prenatal and postpartum support groups, groups for partners, grandparents, and families of multiples, prenatal and postpartum yoga, infant workshops, and birth and postpartum doula support. We also connect families with a trusted network of providers, including lactation consultants, perinatal mental health clinicians, chiropractors, pelvic floor therapists, nutritionists, sleep consultants, and midwives.
We’re also a community: we host seasonal family events, run a community support fund and a feeding and postpartum supply closet, and partner with local organizations to reach families who need support most. We offer financial assistance and accept HSA/FSA, because we believe care should be accessible.
About the Role
We’re looking for an organized, self-motivated, warm, and dependable Administrative Assistant to help keep our busy center running smoothly and make each family’s experience feel clear and well supported. Often, you’ll be the first voice a new or expecting family hears from us, and you’ll help them find the classes, groups, and providers that fit their needs. Behind the scenes, you’ll keep our calendar, systems, and books in order so our team can focus on caring for families.
This is a great fit for someone who loves bringing order to a full schedule and finds meaning in helping families during a tender time in their lives.
What You’ll Do
Family and client communication
- Respond to calls, texts, emails, and website inquiries with warmth and professionalism.Help families find the right classes, groups, and services, and share booking and registration links.
- Answer questions about financial assistance, MassHealth, HSA/FSA, gift certificates, and our cancellation policy.
Scheduling and programming
- Keep our class, group, and workshop calendar accurate and up to date.
- Manage registrations, waitlists, reminders, and follow-up.
- Help coordinate logistics for community events and seasonal family gatherings.
Provider network and resources
- Keep provider information, referral resources, and shared Google Drive materials current and organized.
- Support communication between families and our provider network.
Operations and finance
- Maintain client-facing templates, intake forms, contracts, and other administrative materials.
- Prepare invoices, track payments, and reconcile the books weekly in QuickBooks.
- Help create, order, and manage merchandise.
Marketing and community outreach
- Update our website, Google listing, and other business listings.
- Support our newsletter, social media, and responses to reviews.
- Help coordinate donations, supply closet needs, and partnerships with community organizations.
What We’re Looking For
Required
- Experience in administrative coordination, scheduling, or customer service.
- Working knowledge of QuickBooks and basic bookkeeping, including weekly reconciliation, or the ability to learn this quickly.
- Strong organization, follow-through, and attention to detail.
- Clear, compassionate written communication and a warm approach to client service.
- Comfort managing many ongoing tasks and keeping people informed.
- Familiarity with Google Workspace.
- Discretion and care when handling personal and sensitive family information.
Nice to have
- Experience in birthwork, perinatal care, healthcare, or a related field.
- Experience with online booking or registration platforms, email marketing (we use Wellness Living), or website updates.
We welcome applicants with strong administrative and client-service skills who are interested in supporting families, whether or not you have a background in perinatal care.
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