Administrative Assistant/Customer Service Representative
Job Description
About this kind of role
What a Administrative Assistant/Customer Service Representative usually does. The employer's own details are in the listing.
Typically does: Provides administrative support such as scheduling appointments, managing correspondence, and maintaining files. Responds to customer inquiries via phone, email, and in person, resolving issues and providing information. May handle data entry, prepare reports, and assist with office organization. Contributes to a positive office environment and ensures smooth operational flow.
Tools and skills: Proficiency in Microsoft Office Suite, customer relationship management (CRM) software, multi-line phone systems, and strong written and verbal communication skills are generally required.
Good fit for: Individuals who are highly organized, detail-oriented, and possess excellent interpersonal skills often thrive in this role.
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