Application Support/DevOps Engineer

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Umanist Staffing, so some details may not match this job. The employer's own page has the real description.

Overview

The Application Support/DevOps Engineer at Umanist Staffing plays a critical role in ensuring the seamless operation and reliability of our applications while facilitating cross-functional collaboration between development and operation teams. This position encompasses troubleshooting application issues, deployment of application updates, and enhancing existing systems to keep pace with rapidly changing requirements. The ideal candidate will leverage their expertise in both operational and software development disciplines to optimize workflows, maintain system stability, and elevate the user experience across all platforms.

Job Responsibilities

• Provide tier 2 and 3 support for application issues reported by users and internal teams.
• Monitor application performance and conduct root cause analysis on issues to improve system reliability.
• Implement and manage CI/CD pipelines to automate deployments and improve application delivery speed.
• Collaborate with development teams to identify and troubleshoot application defects and performance bottlenecks.
• Design, create, and maintain operational documentation for processes, standards, and deployment practices.
• Manage environment setup and configuration, including cloud infrastructure and on-premises resources.
• Ensure compliance with security policies and best practices in application deployments.
• Participate in on-call rotations and incident management as required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in application support, DevOps, or a related role.
• Proficiency in scripting languages such as Bash, Python, or Ruby.
• Experience with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps.
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Strong understanding of cloud platforms such as AWS, Google Cloud, or Azure.
• Knowledge of monitoring tools like Prometheus, Nagios, or Grafana.
• Effective problem-solving skills and excellent verbal and written communication abilities.

Technologies & Tools

The Application Support/DevOps Engineer role utilizes a variety of modern technologies and tools to execute responsibilities efficiently. Key technologies include, but are not limited to, AWS or Azure for cloud services, Docker and Kubernetes for container orchestration, Jenkins for CI/CD, and monitoring tools like Prometheus. Familiarity with automation tools and network protocols will also be beneficial.

Ideal Candidates

The ideal candidate for this position is a proactive team player with a keen eye for detail and a passion for continuous improvement. They possess strong analytical skills and have a commitment to quality assurance and user satisfaction. Effective communication and collaboration abilities are essential, as the role requires regular interactions with various stakeholders, including developers, operations staff, and end-users. A strong willingness to learn and adapt to new technologies will also set candidates apart in this dynamic environment.