Job Description
Company Description Guess?, LLC. is a globally recognized apparel brand that began in 1981 with its first pair of jeans sold at Bloomingdale’s and has since grown into one of the most influential fashion companies in the world. The organization encompasses a family of brands, including GUESS, Marciano, GUESS Factory, and G by GUESS, offering diverse styles and products. Guess?, LLC. emphasizes the dedication and vision of its employees as the core drivers of its success and ongoing innovation. Team members are encouraged to bring their ideas to life and contribute to a dynamic, fashion-forward environment. The company seeks passionate individuals who are committed to upholding the spirit and standards of the GUESS brand family.
Role Description The Assistant Store Manager is a part-time, on-site role based in Birch Run, MI, responsible for supporting overall store operations and delivering an exceptional customer experience. This role assists in supervising daily store activities, including opening and closing procedures, visual merchandising, inventory management, and adherence to company policies. The Assistant Store Manager helps guide and motivate store associates, provides coaching on sales techniques, and supports the Store Manager in meeting sales goals and key performance metrics. Day-to-day tasks include engaging with customers on the sales floor, resolving issues promptly and professionally, monitoring loss prevention practices, and maintaining a clean, organized, and brand-appropriate store environment. The role also involves accurate handling of transactions, reporting operational concerns, and ensuring that store standards align with Guess?, LLC. expectations.
Qualifications
- Ability to deliver strong Customer Service and support Customer Satisfaction through attentive, solution-focused interactions.
- Effective Communication skills, including clear verbal and written communication and the ability to collaborate with team members and leadership.
- Experience or demonstrated potential in Store Management, including supervising staff, overseeing daily operations, and supporting visual merchandising and inventory processes.
- Awareness of Retail Loss Prevention practices, with the ability to follow company procedures to minimize shrink and protect assets.
- Prior retail or apparel experience preferred, with knowledge of basic sales techniques and customer engagement.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- Ability to stand for extended periods, move merchandise, and work a flexible schedule including evenings, weekends, and holidays as needed.
- High school diploma or equivalent preferred; additional training or coursework in retail management or business is a plus.
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