B2B Customer Service Representative – Sales Appointments - Outbound - Hybrid

About this kind of role

What a B2B Customer Service Representative – Sales Appointments - Outbound - Hybrid usually does. The employer's own details are in the listing.

Typically does: This role focuses on contacting potential business clients to schedule appointments for a sales team. Responsibilities include researching companies, identifying key contacts, and presenting information about the company's products or services. The representative will handle inbound inquiries related to appointment scheduling and maintain accurate records of all interactions. A key aspect is ensuring a positive experience for potential clients while efficiently managing a high volume of calls.

Tools and skills: Proficiency in CRM software, Microsoft Office Suite, and strong telephone communication skills are generally required, alongside excellent active listening and persuasive abilities.

Good fit for: Individuals who are highly organized, enjoy interacting with people, and are comfortable working in a fast-paced environment often thrive in this role.