Job Description

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Start Your Journey

For nearly a century, Ponte Vedra Inn & Club has been a cherished destination where traditions are celebrated, connections are formed, and memories last a lifetime. Set along the beautiful Atlantic coastline, the resort combines timeless charm with gracious hospitality, offering exceptional experiences through world-class accommodations, dining, recreation, and service. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering extraordinary experiences while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we create meaningful moments that honor our legacy and inspire future generations.

The Opportunity

Ponte Vedra Inn & Club is seeking an experienced Banquet Captain to support the successful execution of banquet events, dining room operations, and beverage service. Reporting to the Banquet Manager, this leadership role is responsible for coordinating event service, directing banquet and dining room staff, ensuring exceptional member and guest experiences, maintaining quality and service standards, and supporting banquet beverage operations. The Banquet Captain serves as a key operational leader, working closely with culinary, banquet, and restaurant teams to deliver seamless events and uphold the club’s commitment to excellence.

The Day-to-Day

Assist in overseeing banquet beverage operations, including inventory management and beverage station assignments for events.
Assign service stations and opening/closing side work to banquet staff and ensure all assignments are completed.
Conduct pre-event inspections using established checklists to verify function rooms are properly set and service-ready.
Coordinate event details with culinary and setup teams to ensure smooth execution.
Lead pre-shift lineups to review event details, food and beverage offerings, service standards, and banquet timelines.
Open and oversee banquet functions, providing leadership, coaching, and direction throughout service.
Manage event flow and coordinate service timing with banquet staff.
Interact with clients during events to ensure satisfaction, address concerns, and provide assistance as needed.
Verify completion of closing duties and adjust staffing levels as business needs dictate while supporting labor cost controls.
Document operational issues and maintain appropriate logs and reports.
Serve as Dining Room Captain when needed, enforcing high standards of appearance, cleanliness, hospitality, and service.
Supervise dining room personnel, conduct pre-shift meetings, and provide ongoing coaching to enhance service quality.
Participate in monthly inventory processes and controls.
Maintain sanitation, safety, and operational standards throughout banquet and dining areas.
Attend Food & Beverage and Banquet Event Order (BEO) meetings.
Communicate regularly with members and guests to gather feedback and ensure complete satisfaction.
Support cost-control initiatives and help safeguard club assets and reputation.
Report safety concerns promptly and assist in maintaining a safe work environment.
Attend required training programs, departmental meetings, and safety courses.
Perform additional responsibilities as assigned by the Banquet Manager and Restaurant Manager.

What Sets You Apart

High school diploma required; college degree in Hospitality Management preferred, or an equivalent combination of education and experience.
Five years of experience in a hotel, resort, club, or hospitality environment of comparable size and caliber in a similar position.
Minimum of three years of supervisory experience.
Working knowledge of banquet, beverage, and dining room operations.
Experience with inventory management, vendor relations, employee relations, and cost-control practices.
Proficiency with point-of-sale (POS) systems.
Strong leadership, communication, and guest service skills.
Ability to speak, read, write, and comprehend English effectively.
Ability to work a flexible schedule, including weekends, holidays, evenings, and split shifts.
Ability to stand and walk for extended periods in a fast-paced environment.
Ability to lift, carry, and move up to 35 pounds, including furniture, food and beverage supplies, glassware, dishes, ice, and cases of product.
Commitment to maintaining high standards of professionalism, appearance, sanitation, and safety.

What's In It For You?

We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations.

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary Uniform Dry-Cleaning Services
Career growth and advancement opportunities throughout Gate Hospitality Group
Preferred lodging rates
Discounted golf and select recreational amenities

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.