Business Analyst - Benefits Administration

Lead Business Analyst — Benefits Administration

Location: Chicago, IL — Hybrid, 3 days onsite per week

Duration: Long-term contract

Engagement: C2C / 1099

Hiring: Urgent requirement; interviews requested ASAP

Acunor is seeking a Lead Business Analyst to lead requirements gathering and solution design for US benefits administration, guide a BA team, and coordinate onshore stakeholders with offshore delivery teams.

Responsibilities

• Lead requirements gathering and solution design for health and welfare plans, open enrollment, life events, eligibility rules, and carrier integrations.
• Translate complex client and regulatory needs—including ACA, COBRA, HIPAA, and ERISA—into clear functional specifications, user stories, and configuration requirements for QA and configuration teams.
• Serve as the main contact between clients, onshore stakeholders, and offshore delivery teams, managing priorities, scope, and UAT feedback.
• Mentor BAs, review deliverables for quality and domain accuracy, and drive process improvements throughout the project lifecycle.

Candidate Profile

• Strong business analysis experience in US benefits administration is preferred.
• Candidates from the US health insurance or payer domain will also be considered, with knowledge of plan structures, eligibility and enrollment, EDI 834 files, claims basics, and HIPAA compliance.
• Payer-domain candidates should be able to learn employer-side benefits processes, including life events, open enrollment workflows, and benefits plan configuration.
• Ability to own requirements and solution design, produce clear functional documentation, coordinate UAT, and guide a BA team.
• Availability to work onsite in Chicago three days per week for a long-term contract.