Calling Agent

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Wellness resources
  
  

Calling Agent — Full Time

Location: Aliana/Richmond, TX 77407

Pay: $12–$15 per hour

Employment: Full-time

We are looking for a Calling Agent to support customer communication across all seven of our spas. Working from a centralized office supporting our spa teams, this role focuses on EFT-related messages and follow-up, outbound calls about current specials, and helping customers connect with the appropriate spa.

What you will do

• Handle EFT-related customer messages and follow-up using approved procedures.
• Make outbound calls to share current spa specials and promotions.
• Help interested customers schedule appointments at the appropriate spa.
• Maintain clear notes on customer conversations and follow-up needs.
• Coordinate customer questions and unresolved issues with the appropriate spa team.
• Treat customer and membership information confidentially and communicate professionally.
  
  

This is a centralized calling role supporting all seven spas, not an individual spa front-desk position.

Compensation: $12.00 - $15.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.