Care Coordinator - Mount Sinai at Home- full time

This is a Fully Remote Job

About Our Client:

The organization operates within the healthcare industry, focusing on providing complex home-based medical care. It addresses challenges in coordinating care for patients outside of traditional clinical settings by supporting interdisciplinary teams that deliver comprehensive home health services. The organization has a significant presence in the New York metro area, encompassing multiple hospitals and outpatient facilities, and emphasizes advancing health through integrated clinical care, research, and education.

About the Opportunity:

The CARE COORDINATOR is responsible for supporting logistical and administrative aspects of patient care within the home-based care program. This role ensures patients receive necessary services by coordinating orders, vendors, and care activities in collaboration with clinical teams. The position contributes to clinical quality and safety outcomes by facilitating communication and managing care delivery processes.

Responsibilities:

• Collaborate with interdisciplinary care teams to assess and address patient and family needs
• Support admission processes and ongoing census operations for home-based care
• Provide administrative assistance including vendor liaison, equipment coordination, appointment scheduling, and discharge confirmation
• Communicate care plans and assessments to frontline teams
• Participate in regular team meetings and leadership discussions on quality metrics and workflow improvements
• Maintain operational databases with care coordination and delivery metrics
• Act as liaison between physicians, clinical staff, and vendors
• Prioritize tasks, problem-solve, and exercise judgment in complex situations
• Monitor patient orders in electronic medical records
• Respond promptly to clinical team inquiries
• Ensure patient privacy and data security in compliance with policies and HIPAA
• Accurately document interventions and safety events
• Submit utilization and assignment reports regularly
• Maintain attendance and punctuality records
• Perform other assigned duties

Requirements:

• Minimum one year healthcare experience, preferably three years
• Experience in care coordination involving patients, families, and clinical staff
• Ability to identify data for quality improvement
• Experience drafting protocols and workflows
• Proficiency with electronic medical records and coordination skills
• Ability to measure and communicate program outcomes
• Associate’s or Bachelor’s degree in a health-related field
• Spanish proficiency preferred
• Experience as a healthcare paraprofessional preferred
• Basic Cardiac Life Support certification preferred

Pay Range and Compensation Package:

• The salary range for this role is $25.32 to $37.97 per hour, dependent on experience, education, and operational needs

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.