Chief Growth Officer

Department: Executive Leadership / Growth Strategy

Reports To: Chief Executive Officer (CEO)

The Chief Growth Officer (CGO) is responsible for developing and executing the company’s overall growth strategy, expanding revenue opportunities, and strengthening long-term market competitiveness. This role integrates business development, customer acquisition, market expansion, strategic partnerships, and growth performance management to accelerate sustainable business growth.

Working closely with the CEO and executive leadership team, the CGO identifies new growth opportunities, evaluates market trends, develops scalable commercial strategies, and aligns cross-functional initiatives with corporate objectives. The position also oversees growth planning, customer lifecycle development, market penetration, and performance analytics to improve customer acquisition, retention, revenue generation, and long-term enterprise value.

• Develop and execute comprehensive growth strategies aligned with corporate objectives, revenue targets, and long-term business priorities.
• Identify new revenue streams, customer segments, market opportunities, and scalable business models.
• Translate growth objectives into actionable initiatives, measurable targets, and implementation plans.

• Evaluate market trends, competitive dynamics, customer demand, and emerging industry opportunities.
• Lead initiatives to expand into new markets, establish strategic partnerships, and develop new commercial channels.
• Collaborate with business development and sales teams to strengthen market penetration and increase revenue opportunities.

• Develop strategies to improve customer acquisition, engagement, retention, and lifetime value.
• Partner with sales, marketing, and customer success teams to optimize customer journeys and improve conversion performance.
• Analyze customer behavior, market feedback, and retention metrics to identify opportunities for sustainable growth.

• Establish growth KPIs, revenue forecasts, customer acquisition targets, and performance measurement frameworks.
• Monitor growth initiatives, evaluate return on investment (ROI), and identify performance gaps.
• Use data-driven insights to refine growth strategies, optimize resource allocation, and improve commercial effectiveness.

• Lead and develop growth-focused teams while establishing clear performance expectations and accountability.
• Coordinate with finance, product, sales, marketing, and operations leaders to align growth initiatives with company-wide priorities.
• Present growth forecasts, market assessments, strategic recommendations, and performance updates to the CEO and executive leadership team.

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field.
• Typically 15+ years of progressive experience in growth strategy, business development, marketing, commercial management, or related leadership functions.
• Demonstrated success developing growth strategies and delivering measurable improvements in revenue, customer acquisition, or market expansion.
• Strong understanding of customer acquisition, retention strategy, market development, revenue models, and commercial performance management.
• Proven ability to identify growth opportunities and translate strategic objectives into executable business plans.
• Experience managing growth budgets, evaluating ROI, and using performance data to guide business decisions.
• Strong analytical, strategic thinking, problem-solving, and executive decision-making skills.
• Excellent leadership, communication, negotiation, and cross-functional collaboration capabilities.
• Ability to manage multiple growth initiatives and align stakeholders around measurable business outcomes.
• Proficiency in CRM platforms, business intelligence tools, marketing analytics systems, and performance reporting applications.

• Previous experience as a Vice President of Growth, Vice President of Business Development, Chief Commercial Officer, or equivalent senior executive.
• Demonstrated success scaling businesses, entering new markets, developing new revenue channels, or improving customer lifetime value.
• Experience leading cross-functional growth initiatives involving sales, marketing, product, and customer success teams.
• Familiarity with go-to-market strategy, customer segmentation, revenue optimization, and growth forecasting.
• Experience evaluating strategic partnerships, new business models, and market expansion opportunities.
• Ability to connect customer insights, commercial analytics, and financial performance to growth decisions.
• Experience presenting growth strategies and performance results to executive leadership or a board of directors.
• A strong track record of balancing customer acquisition, retention, profitability, and long-term enterprise growth.