CHRO - Luxury Retail - Hybrid Dubai & Lebanon

An international luxury retail business is seeking a Chief Human Resources Officer to lead its people agenda during a significant growth phase. Reporting directly to the CEO, the role will focus on culture, talent, leadership development, succession planning, and building a best-in-class HR function.

Client Details

International luxury consumer brand with a growing multi-market footprint.

Description

• Partner with the CEO and senior leadership team on people and organisational strategy
• Lead the evolution of the HR function from operational support to strategic business partnership
• Drive culture transformation, accountability, collaboration, and performance excellence
• Design and implement talent management, succession planning, and performance management frameworks
• Establish leadership development and learning & development capabilities
• Build a feedback-driven culture, including structured review processes
• Enhance employee engagement, retention, and employer value proposition
• Develop compensation, incentive, and recognition programs aligned with business objectives
• Improve support and service delivery for frontline and customer-facing teams
• Coach leaders on people management, organisational effectiveness, and change management
• Lead and develop the existing HR team across multiple international locations
• Support workforce planning to enable ambitious growth and expansion plans

Profile

A successful 'CHRO' should have:

• Proven senior HR leadership experience in retail, luxury, hospitality, FMCG, or other customer-facing industries
• Previous experience leading people and culture transformation in a growing international business
• Strong track record in talent management, succession planning, leadership development, and organisational design
• Commercially minded with the ability to influence executive stakeholders
• Positive, engaging, and highly visible leadership style
• Decisive and assertive while maintaining strong relationship-building capabilities
• Experience creating high-performance, feedback-oriented cultures
• Demonstrated ability to lead through growth, complexity, and change
• Willingness to spend significant time at the business's headquarters location
• Experience within premium, luxury, or multi-site environments highly advantageous
• Able to balance a hybrid location model

Job Offer

There is a competitive package of up to 55,000 AED + Benefits and the unrivalled opportunity to shape an international HR agenda across this high profile retail group