Cloud Automation Engineer, Operations: Remote US (US citizen)

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Job Overview

As a Cloud Automation Engineer at RingCentral, you will play a pivotal role in optimizing and automating cloud operations. This position involves designing, developing, and maintaining automated solutions to enhance the efficiency and reliability of our cloud infrastructure. You will collaborate with cross-functional teams to ensure seamless deployment and service delivery, while also monitoring performance metrics and troubleshooting issues in real-time. Your expertise will directly contribute to the continuous improvement of our cloud ecosystem, enabling RingCentral to deliver top-tier communication solutions to our clients.

Job Responsibilities

• Design, implement, and manage automation frameworks to streamline cloud operations.
• Collaborate with engineering teams to identify areas for automation and efficiency improvements.
• Develop and maintain scripts and tools for continuous integration and continuous deployment (CI/CD) processes.
• Monitor cloud infrastructure for performance issues and optimize resources to improve system reliability.
• Ensure security and compliance best practices are followed in the automation processes.
• Provide technical support and guidance to team members regarding cloud automation tools and techniques.
• Document automation processes and update system configurations as necessary.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in cloud engineering or automation engineering.
• Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of scripting languages including Python, Bash, or PowerShell.
• Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
• Knowledge of Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Familiarity with CI/CD tools and methodologies.
• Excellent problem-solving skills and the ability to work in a team-oriented environment.

Technologies & Tools

In this role, you will be using a variety of technologies and software, including but not limited to Amazon Web Services (AWS), Azure DevOps, Terraform, Docker, Kubernetes, Jenkins, and various monitoring and logging tools. Proficiency in these technologies is crucial to successfully deploying and managing our cloud infrastructure.

Ideal Candidates

The ideal Cloud Automation Engineer is a proactive problem solver who possesses strong analytical skills and a passion for cloud technologies. This individual values collaboration and thrives in a fast-paced environment, demonstrating effective communication with diverse teams. The ideal candidate is adaptable and willing to learn new tools and frameworks, ensuring they remain at the forefront of industry advancements and best practices.