Cloud Automation Engineer, Operations: Remote US (US citizen)

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Job Overview

The Cloud Automation Engineer at RingCentral is responsible for designing, implementing, and maintaining automated solutions for cloud infrastructure operations. This role will work closely with cross-functional teams to streamline deployment processes, enhance system reliability, and optimize operational efficiency. The ideal candidate will leverage their expertise in cloud technologies to innovate and improve automation practices that contribute to seamless service delivery in a remote environment.

Job Responsibilities

• Develop and manage cloud automation processes and solutions to ensure robust infrastructure deployment.
• Collaborate with engineering teams to identify areas for automation and operational improvement.
• Monitor, maintain, and enhance existing automation scripts and workflows for ongoing efficiency.
• Implement Infrastructure as Code (IaC) principles using tools such as Terraform or CloudFormation.
• Resolve technical issues within cloud environments by providing solutions in a timely manner.
• Participate in on-call rotations to support cloud services and applications.
• Document automation processes, configurations, and system architectures for knowledge sharing.
• Stay updated with the latest trends in cloud technologies and automation methodologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud engineering or operations, with a focus on automation.
• Proficient in scripting languages such as Python, Bash, or PowerShell.
• Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.
• Strong understanding of CI/CD pipelines and DevOps practices.
• Familiarity with container orchestration platforms such as Kubernetes.
• Excellent problem-solving and troubleshooting skills in a cloud environment.
• Effective communication skills and the ability to collaborate with diverse teams.

Technologies & Tools

This position will involve working with a variety of technologies and tools relevant to cloud automation. Candidates should expect to utilize platforms such as AWS or Azure for cloud infrastructure management, leverage tools like Terraform or Ansible for configuration management, and utilize CI/CD tools such as Jenkins or GitLab CI for facilitating automated deployment processes. Additionally, knowledge of database management systems and logging/monitoring tools such as ELK stack or Prometheus will be beneficial for maintaining service health.

Ideal Candidates

The ideal candidate for the Cloud Automation Engineer position will be proactive, detail-oriented, and possess strong analytical skills. They should demonstrate a passion for technology and automation, possessing a continuous desire to learn and improve. Effective candidates will be team players with the ability to work independently in a remote environment, displaying versatility and technical acumen. A commitment to delivering high-quality solutions and a customer-centric mindset will enable them to excel in this role and contribute to the overall success of RingCentral.