Cloud DevOps Support Engineer (Night Shift)

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Written by AI from the job title and company, not by TekWissen ®, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Cloud DevOps Support Engineer (Night Shift) at TekWissen ® plays a critical role in overseeing cloud infrastructure and providing technical support to ensure optimal performance and availability of applications. This position requires a proactive approach to troubleshooting and maintaining cloud services, implementing best practices for DevOps, and collaborating effectively with cross-functional teams to resolve issues swiftly. The successful candidate will actively contribute to the continuous improvement of operational processes while ensuring adherence to compliance and security standards during night hours.

Job Responsibilities

• Monitor and maintain cloud-based infrastructure to ensure system reliability and performance.
• Troubleshoot and resolve incidents related to cloud services and applications.
• Implement and manage CI/CD pipelines to streamline software deployment processes.
• Collaborate with development and operations teams to define and enforce best practices.
• Document procedures, configurations, and workflows related to cloud services.
• Conduct proactive system health checks and performance tuning.
• Assist in disaster recovery planning and execution.
• Provide technical support during night shifts to quickly address critical issues.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 2 years of experience in a DevOps role with cloud technologies.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency with automation tools and configuration management services (e.g., Terraform, Ansible).
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of networking concepts and protocols.
• Familiarity with DevOps methodologies, including continuous integration and continuous deployment.
• Excellent problem-solving skills and attention to detail.

Technologies & Tools

In this role, the Cloud DevOps Support Engineer will utilize a range of technologies and tools including cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Additionally, knowledge of orchestration and containerization tools such as Docker and Kubernetes is essential, along with experience in scripting languages (e.g., Python, Bash) and automation frameworks (e.g., Terraform, Ansible) to enhance system efficiency and streamline operations.

Ideal Candidates

The ideal candidates for the Cloud DevOps Support Engineer position at TekWissen ® should possess a strong blend of technical expertise and interpersonal skills. They should demonstrate a commitment to continuous learning and improvement, be adaptable to changing environments, and work collaboratively with minimal supervision. Furthermore, candidates who exhibit a proactive mindset, exceptional communication abilities, and a strong focus on delivering high-quality support will thrive in this role, enabling them to effectively contribute to the organization's success during night shifts.