Club Manager

Company Description The Picklr Rancho Santa Margarita is part of a growing network of pickleball clubs focused on delivering an engaging and inclusive experience for players of all levels. The club provides well-maintained courts, organized programming, and a welcoming environment for recreational and competitive play. Team members are encouraged to promote community, sportsmanship, and member satisfaction. The organization values reliability, professionalism, and a service-oriented mindset. Joining The Picklr Rancho Santa Margarita offers the opportunity to be part of an expanding sports and recreation brand.

Role Description The Club Manager is a full-time, on-site role based in Rancho Santa Margarita, CA, responsible for overseeing daily club operations and ensuring an excellent member and guest experience. Day-to-day tasks include supervising staff, managing court scheduling, organizing events and leagues, and monitoring facility cleanliness and safety. The Club Manager handles member inquiries, resolves issues, and supports membership sales and retention through outstanding customer service. The role also involves managing budgets, basic reporting, and coordination with vendors and maintenance providers. This position requires consistent on-site presence, flexibility for evenings and weekends, and active engagement on the courts and throughout the club.

Qualifications

• Strong leadership and team management skills, with experience supervising staff in a hospitality, fitness, or recreation environment.
• Customer service and member relations skills, including conflict resolution and the ability to build positive, long-term relationships.
• Operational and organizational skills, such as scheduling, event coordination, inventory oversight, and basic facility management.
• Business and administrative skills, including basic budgeting, point-of-sale and membership systems, and report creation.
• Communication skills, including clear verbal and written communication and comfort interacting with diverse members and guests.
• Ability to work on-site in Huntington Beach, CA, with flexibility to cover evenings, weekends, and peak club hours.
• Interest in pickleball, racquet sports, or fitness; prior experience in sports or club management is beneficial.
• High school diploma or equivalent required; post-secondary education in business, sports management, or hospitality is a plus.