Collections Specialist

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Collections Specialist based in the United States.

Overview

Join a mission-driven higher education environment where your financial expertise and customer service skills will help strengthen financial operations and improve payment outcomes. As a Collections Specialist, you will manage a portfolio of outstanding receivables, monitor overdue accounts, and implement proactive collection strategies to reduce outstanding balances. You will work directly with students, businesses, sponsors, government agencies, and other customers to resolve payment issues and establish practical solutions. By combining account analysis, clear communication, and effective follow-up, you will contribute to improved cash flow and accurate financial reporting. Working closely with billing, accounting, and administrative teams, you will investigate discrepancies, resolve disputes, and ensure that accounts are managed efficiently. This role is ideal for a detail-oriented, adaptable professional who enjoys problem-solving, building positive relationships, and delivering results in a fast-paced financial environment.