Community Manager - Videogames - Remote

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Keywords Studios, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Community Manager for Videogames at Keywords Studios will take charge of building and maintaining community engagement while acting as a primary liaison between players and the development team. The successful candidate will be responsible for fostering a positive atmosphere within gaming communities, moderating discussions, providing player feedback to stakeholders, and implementing community-driven initiatives. This role plays a critical part in enhancing player experiences and ensuring interactions across multiple platforms meet the company’s standards for engagement and brand representation.

Job Responsibilities

• Develop and execute community engagement strategies for various gaming titles.
• Monitor, moderate, and engage with community discussions across forums, social media, and other relevant platforms.
• Act as the point of contact for community feedback, ensuring that insights are effectively relayed to the development and marketing teams.
• Create and manage community-driven initiatives, events, and campaigns to boost player interaction and loyalty.
• Analyze community metrics to assess engagement levels, player satisfaction, and overall community health.
• Stay informed about industry trends, player preferences, and competitive landscapes to implement improvements.
• Foster positive relationships with community influencers and content creators.
• Prepare reports on community sentiment and engagement activities for senior management.

Qualifications

• Bachelor's degree in Communications, Marketing, Game Design, or a related field.
• Minimum of 3 years of experience in community management, particularly in the videogames industry.
• Strong understanding of player behavior, gaming culture, and online community dynamics.
• Excellent verbal and written communication skills with a strong command of English.
• Proficiency in social media platforms, community management software, and analytics tools.
• Experience in organizing events, both online and offline, to engage communities.
• Ability to work effectively in a fast-paced, remote environment.

Technologies & Tools

The Community Manager will routinely utilize various technologies and tools, including community management platforms such as Discord, Reddit, and various social media networks (Facebook, Twitter, Instagram). Additionally, familiarity with analytics tools such as Google Analytics, social media insights, and player feedback systems is essential for measuring community engagement and sentiment. Understanding game development tools and resources for community feedback integration is also a valuable asset in this role.

Ideal Candidates

Ideal candidates for the Community Manager position will possess a unique blend of creativity, analytical skills, and a passion for video games. They should be empathetic individuals capable of understanding and responding to player concerns while maintaining a positive community atmosphere. A dynamic and adaptable nature is crucial, as the gaming landscape is ever-evolving. Successful candidates will also be self-starters who thrive in a remote setting, displaying excellent organizational skills and the ability to manage multiple priorities simultaneously.