Compliance/Human Resources Supervisor (Home Care)

Fox Chase Home Care is seeking a highly experienced, detail-oriented, and bilingual (English/Spanish) HR & Compliance Supervisor to oversee human resources operations, regulatory compliance, employee documentation, and audit readiness.

The ideal candidate will have a strong background in the Pennsylvania home care industry, with direct experience managing compliance requirements for Medicaid-funded home care services, Managed Care Organizations (MCOs), and regulatory agencies.

We are looking for a proactive leader who understands the importance of maintaining compliant caregiver files, preparing for audits, identifying operational risks, and ensuring that the agency consistently meets all regulatory and contractual requirements.

Compliance & MCO Audit Management

• Oversee compliance with Pennsylvania Department of Health, Medicaid, Community HealthChoices (CHC), and applicable MCO requirements.
• Prepare for, coordinate, and respond to MCO audits, regulatory reviews, and compliance inspections.
• Maintain audit-ready caregiver personnel files, training records, certifications, background clearances, and required documentation.
• Identify compliance deficiencies, develop corrective action plans, and monitor their implementation.
• Stay current with changes to Pennsylvania home care regulations, MCO policies, and contractual requirements.
• Work collaboratively with admissions, case management, scheduling, and other departments to ensure operational compliance.

Human Resources & Caregiver Oversight

• Supervise HR operations, including recruitment, hiring, onboarding, employee relations, and personnel file management.
• Ensure timely completion and verification of employment eligibility documentation, including Form I-9.
• Monitor caregiver credentials, background checks, required training, and employment documentation.
• Conduct routine internal audits of employee and caregiver files.
• Address employee performance concerns, disciplinary matters, and HR compliance issues.
• Establish and enforce consistent HR policies, procedures, and documentation standards.
• Support unemployment claims, employment verifications, and other HR-related administrative processes.

Leadership & Operational Accountability

• Provide guidance, training, and oversight to HR personnel.
• Develop efficient systems for tracking compliance deadlines, outstanding documentation, and audit findings.
• Communicate compliance concerns and recommended solutions to senior management.
• Ensure timely resolution of outstanding HR and compliance matters.
• Promote accountability, organization, and continuous improvement across the department.

• Fluency in both English and Spanish is required.
• Minimum of 3 years of HR and/or compliance experience within the home care or home health industry.
• Previous supervisory or management experience.
• Demonstrated knowledge of Pennsylvania Medicaid home care requirements and Community HealthChoices (CHC).
• Direct experience with MCO audits, audit preparation, and corrective action plans.
• Strong understanding of caregiver personnel file requirements, background clearances, onboarding, and regulatory documentation.
• Knowledge of employment laws, HR best practices, and personnel management.
• Strong organizational, communication, and problem-solving skills.
• Ability to independently manage competing priorities, deadlines, and compliance responsibilities.

• Experience working with UPMC Community HealthChoices, PA Health & Wellness, and/or AmeriHealth Caritas.
• Familiarity with Homecare Homebase, HHAeXchange, or comparable home care management systems.
• Experience developing internal compliance monitoring systems and audit preparation procedures.
• HR or compliance-related certifications are a plus.

We are seeking an experienced professional who can take ownership of the HR and compliance functions, anticipate potential issues before they become deficiencies, and maintain a consistently audit-ready department.

This is not an entry-level position. Prior home care industry experience and a working understanding of MCO compliance and audit requirements are essential.

Qualified candidates are encouraged to apply through LinkedIn.

Join Fox Chase Home Care and help us maintain the highest standards of compliance, professionalism, and quality in the services we provide.