Cost Revenue Analyst

Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Why We're Hiring You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure. What You'll Do 30 Days: Foundation & Discovery

Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.

Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.

60 Days: Building & Collaboration

Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.

Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.

90 Days: Strategy & Forecasting

Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.

Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are

4–8 years in FP&A or cost / financial analysis

Comfort with unit economics and analyzing cloud / infrastructure costs

Strong Excel / financial modeling skills

High attention to detail and comfort working cross-functionally

Experience at an infrastructure-heavy or usage-based company a nice to have

Familiarity with cloud cost tooling and data / BI tools a nice to have

Why Vapi

Generational impact: Build the human interface for every business

Ownership culture: 70% of the company are previous founders

Kind team: The founders, Jordan and Nikhil, are Canadians

Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer

Real stake: We offer a competitive salary and excellent equity ownership

Comprehensive health coverage: medical, dental, and vision plans

Team love: We love hanging out, and we do quarterly off sites

Flexible time off: Take what you need

More: catered meals, transportation, gym, and a $10k annual L&D budget

Salary Range: $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.