Customer Analytics Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Analytics Specialist based in the United States.

The Customer Analytics Specialist will play a key role in transforming customer data into actionable insights that improve retention, drive revenue growth, and strengthen customer success. This role offers the opportunity to build and own analytics solutions that help identify at-risk accounts, uncover expansion opportunities, and maximize customer lifetime value. Working closely with Customer Success, Account Management, Operations, and executive leadership, you will develop automated dashboards, predictive models, and AI-powered analytics tools. You will help modernize data-driven decision-making within a growing organization transitioning toward technology-enabled services. The position combines business intelligence, advanced analytics, and process automation to deliver measurable commercial impact. It is ideal for an experienced analytics professional who enjoys solving complex business problems and turning data into meaningful action.