Full Time

Customer Service Rep

Lincare
Full-time
Hospitals and Health Care
Elmira, NY
???* / year

Job Description

Offering $17 to $23 per hour

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records

Most job openings for the size of the industry in August: professional and business services; private education and health care, 5 for every 100 jobs. Fewest: construction, 2.9. Compare industries →

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