Job Description

Job Description

Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Job Responsibilities

Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
Safely drive and maintain company vehicles
Help service, ship, and receive equipment in branch warehouse
Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
Maintain a neat appearance, including wearing a company uniform
Adhere to the operations process, including quality management system standards
Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
Participate in business planning and professional development sessions
All other duties as assigned

Qualifications

Preferred Education

High School Graduate or equivalent
Valid driver’s license and good driving record for the past 3 years

Skills & Abilities

Ability to provide excellent customer service to professionals in the healthcare industry
Ability to use our company portal daily to manage equipment maintenance orders and deliveries
Ability to work multiple shifts, including on-call as needed
Able to read and write in English and perform math calculations
Able to work unsupervised
Excellent communication skills
Lift up to 75 lbs. and push/pull up to 150 lbs
Ability to pass a DOT certification/physical

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