Customer Service Representative-LH Imaging at Luminis Health in Annapolis, MD

Job Description

About this kind of role

What a Customer Service Representative-LH Imaging usually does. The employer's own details are in the listing.

Typically does: Responds to customer inquiries via phone, email, and chat, resolving issues and providing information about products and services. Processes orders, returns, and exchanges, ensuring accuracy and customer satisfaction. Documents interactions and maintains customer records, contributing to a positive customer experience. Escalates complex issues to appropriate teams while striving to find solutions.

Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong communication and problem-solving skills are generally required.

Good fit for: Individuals who are patient, empathetic, and enjoy helping others are often successful in this role.

??? people applied to this job

Report Job

Over the last year, unemployment was lowest in legal jobs (1.5%) and highest in farming, fishing and forestry jobs (8.7%). For all workers it was 4.3%. Compare kinds of work →