Customer Service Representative-SDU-Work From Home-San Antonio TX ONLY at Systems & Methods, Inc (SMI) in Texas

Job Description

About this kind of role

What a Customer Service Representative-SDU-Work From Home-San Antonio TX ONLY usually does. The employer's own details are in the listing.

Typically does: Customer Service Representatives provide support to customers via phone, email, and chat. They resolve inquiries, troubleshoot problems, and process orders or returns. Responsibilities often include documenting interactions and escalating complex issues to higher-level support. Maintaining a positive and helpful attitude while adhering to company policies is essential.

Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong written and verbal communication skills are generally required.

Good fit for: Individuals who enjoy helping others, possess excellent problem-solving abilities, and thrive in a fast-paced environment often excel in this role.

??? people applied to this job

Report Job

Over the last year, unemployment was lowest in legal jobs (1.5%) and highest in farming, fishing and forestry jobs (8.7%). For all workers it was 4.3%. Compare kinds of work →