Customer Service Representative (Seasonal)

About this kind of role

What a Customer Service Representative (Seasonal) usually does. The employer's own details are in the listing.

Typically does: Handles customer inquiries and resolves issues via phone, email, or chat. Provides information about products or services, processes orders, and assists with returns or exchanges. Escalates complex problems to higher-level support when necessary and documents interactions accurately. A seasonal Customer Service Representative often works during peak periods, such as holidays.

Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong written and verbal communication skills are generally required.

Good fit for: Individuals with excellent interpersonal skills, a patient demeanor, and the ability to multitask effectively often thrive in this role.