Job Description
About this kind of role
What a Customer Service/Sales Representative usually does. The employer's own details are in the listing.
Typically does: Handles customer inquiries and resolves complaints via phone, email, or chat. Processes orders, returns, and exchanges, ensuring accuracy and customer satisfaction. May proactively identify sales opportunities and promote products or services to existing customers. Provides information about products, services, and company policies.
Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong communication and problem-solving skills are generally required.
Good fit for: Individuals who enjoy interacting with people, have excellent communication skills, and are detail-oriented often thrive in this role.
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