Data Analyst I - WFH

About the Company

eSimplicity is a digital services company that partners with U.S. government agencies to develop technology solutions that improve public services and support the well-being of Americans, including veterans, service members, children, families, and seniors.

About the Role

eSimplicity is seeking a Data Analyst to support state-level programs and large-scale healthcare data initiatives. The role focuses on analyzing Medicaid and Children's Health Insurance Program (CHIP) data, investigating data quality issues, developing reports and dashboards, and translating stakeholder requirements into practical data solutions.

Working alongside database analysts, programmers, and other team members, you will contribute to database development and maintenance, reporting, documentation, and project coordination. The position requires strong analytical and organizational skills, attention to detail, and the ability to communicate findings to both technical and non-technical audiences.

Key Responsibilities

• Build working knowledge of program data models, reports, and business requirements.
• Contribute to continuous improvement of team procedures supporting state programs.
• Develop a basic understanding of relevant project tools, including business intelligence platforms, cloud service consoles, databases, and SQL queries.
• Translate stakeholder requirements into well-defined solutions, including reports and dashboards.
• Collaborate with the team to analyze Medicaid and CHIP data and metrics, identify data quality issues, investigate root causes, and recommend solutions.
• Document relevant findings and share knowledge with team members.
• Communicate complex data issues and recommendations clearly to technical and non-technical audiences, both verbally and in writing.
• Assist experienced database analysts and programmers with database design, implementation, and maintenance.
• Support the collection of data elements and preparation of database specifications.
• Help develop, maintain, and control the data dictionary.
• Coordinate project activities to help ensure work remains on schedule.
• Provide administrative and logistical support, including meeting coordination, progress tracking, and documentation.

Required Qualifications

• At least 1 year of relevant experience.
• Experience analyzing and visualizing data.
• Strong initiative and the ability to take ownership of issues and projects.
• Flexibility to adapt to changing priorities as needed.
• Resourceful, curious, and analytical approach to problem-solving.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple deadlines.
• Excellent written and spoken English communication skills.
• Ability to pass the required U.S. Federal Government Public Trust clearance process.

Public Trust Clearance Requirements

• Candidates must be U.S. citizens or qualify for clearance through the Foreign National Government System.
• Foreign national candidates must have lived in the United States for at least 3 of the previous 5 years.
• Foreign national candidates must also have a valid, unexpired passport from their country of birth and appropriate visa or work permit documentation.

Preferred Qualifications

• Experience with project management software, status reporting, scheduling, project management, implementation, and administration.
• Familiarity with Atlassian Jira and Confluence.
• Experience working with Agile methodologies, particularly the Scaled Agile Framework (SAFe).
• Experience supporting the Centers for Medicare and Medicaid Services (CMS) or working in the healthcare industry.
• Experience with data visualization tools and developing or maintaining dashboards.
• Familiarity with data management systems and data analysis or statistical tools.
• Ability to perform root-cause analysis, identify improvement opportunities, and answer business questions using data.
• Experience identifying, designing, and implementing internal process improvements.

Work Arrangement & Schedule

• Remote position operating within the Eastern Time Zone.
• Expected working hours are 9:00 a.m. to 5:00 p.m. Eastern Time, unless otherwise directed by the manager.
• Occasional travel for training and project meetings, estimated at less than 5% annually.

Compensation & Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage.
• 401(k) retirement benefits.
• Paid time off and paid holidays.
• Life and disability insurance.
• Additional wellness and employee support programs.
• Benefit eligibility may vary based on employment status and applicable plan terms.

Reasonable Accommodation

eSimplicity provides reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who require assistance or an accommodation should contact Human Resources.

Equal Employment Opportunity

eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status.