Data Support Engineer L1/L2

About this kind of role

What a Data Support Engineer L1/L2 usually does. The employer's own details are in the listing.

Typically does: This role focuses on providing technical support and troubleshooting for data-related systems and infrastructure. Responsibilities often include monitoring data pipelines, investigating data quality issues, and assisting users with data access and reporting. They may also be involved in documenting data processes and contributing to the improvement of data support procedures. A key aspect is escalating complex issues to senior engineers while providing initial support and resolution.

Tools and skills: Proficiency in SQL, experience with data warehousing concepts, and familiarity with scripting languages like Python or Bash are common, alongside knowledge of data integration tools and cloud platforms.

Good fit for: Individuals with a strong analytical mindset, excellent problem-solving abilities, and a passion for data are typically successful in this role.