DevOps Engineer

About The Company

Intact Services USA LLC is part of Intact Insurance Specialty Solutions, a business dedicated to protecting what makes companies unique. With deep knowledge of the specialty insurance market, Intact develops customized coverage supported by targeted risk control and claims services. Its Global Specialty Lines business serves customers across more than 20 industry verticals in the United States, Canada, the United Kingdom, and Europe. This opportunity supports the U.S. team.

At Intact, employees help people, businesses, and society prosper in good times and become more resilient in challenging ones. The company is guided by integrity, respect, customer focus, excellence, and social responsibility. It works to create an inclusive environment where people can contribute, develop their skills, and succeed.

About The Role

Intact Services USA LLC is seeking a Senior DevOps Engineer to join its IT team. The position is available in Canton, Massachusetts; Boston, Massachusetts; Farmington, Connecticut; or Raleigh, North Carolina, with a hybrid work schedule.

In this hands-on role, you will lead the design and ongoing improvement of CI/CD pipelines and container delivery patterns as the organization expands its use of Azure Kubernetes Service (AKS). You will combine platform engineering, automation, and technical leadership to help deliver applications more securely, reliably, and efficiently. You will also work across engineering, cloud, and security teams to establish consistent standards and improve the experience of application development teams.

Qualifications

• Bachelor’s degree in computer science, information systems, or a related field, or equivalent professional experience.
• At least seven years of experience in DevOps, platform engineering, cloud engineering, or a closely related discipline.
• Strong hands-on expertise with GitHub Actions, including reusable workflow and pipeline design.
• Extensive experience with Docker, container image creation, and container build best practices.
• Experience deploying and operating containerized applications on Kubernetes; deep AKS experience is preferred.
• Strong automation and scripting skills, together with experience in observability and monitoring.
• Knowledge of GitOps principles and experience applying them to platform or pipeline design.
• Familiarity with release strategies, environment promotion, and progressive delivery approaches such as blue-green and canary deployments.
• Experience working in a regulated or large enterprise environment is an asset.
• Ability to communicate technical concepts, collaborate across teams, and mentor fellow engineers.
  
  

Responsibilities

• Design, develop, and maintain CI/CD pipeline standards using GitHub Actions.
• Define container build, image management, and deployment standards for application teams.
• Lead CI/CD integration with AKS, including deployment, release, and promotion models.
• Establish and maintain reusable Helm-based deployment patterns.
• Provide technical leadership and mentorship to DevOps engineers.
• Partner with cloud and security teams to align platform practices with operational and security requirements.
• Identify and reduce technical debt across pipelines, automation, and delivery tooling.
• Continuously improve the reliability, operability, scalability, and security of application delivery, while strengthening the developer experience.
  
  

Benefits

The typical base salary range for this position is $137,000 to $182,000. The final offer may vary based on location, experience, skills, and other relevant factors; a recruiter can provide additional compensation details during the hiring process. Full-time employees are also eligible for bonus potential and a comprehensive benefits package, including medical, dental, and vision coverage with no waiting period; paid time off programs; a 401(k) plan with annual company contributions of up to 12% of annual salary; mental health support; life and disability insurance; paid parental leave; and additional voluntary benefits.

Intact supports flexible work arrangements and a positive work environment that values outcomes and work-life balance. Employees have opportunities to learn, grow, contribute to meaningful work, and collaborate with colleagues across diverse teams.

Equal Opportunity

Intact Services USA LLC is committed to diversity, inclusion, and equal opportunity. The company believes diversity strengthens its teams and strives to create a workplace where people can be themselves, develop, and succeed. Applicants and employees are valued for their contributions, and Intact is committed to acting with fairness, respect, and the highest ethical standards. This position will remain posted until a final candidate is selected.