DevOps Support Engineer (Eastern/Central Time Zone, Remote)

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Written by AI from the job title and company, not by Liquibase, so some details may not match this job. The employer's own page has the real description.

Job Overview

The DevOps Support Engineer at Liquibase will play a critical role in facilitating and enhancing our software development and deployment processes. This remote position, which accommodates candidates in the Eastern and Central Time Zones, involves collaborating with development, operations, and support teams to ensure that our products are delivered seamlessly to our clients. The ideal candidate will be responsible for troubleshooting issues, implementing best practices, and optimizing our CI/CD pipelines, ensuring that our service delivery remains efficient and reliable.

Job Responsibilities

• Collaborate with engineering teams to define and implement scalable and secure infrastructure solutions.
• Troubleshoot and resolve issues within applications and infrastructure using monitoring tools.
• Design, build, and maintain CI/CD pipelines to ensure automated software delivery.
• Develop scripts to automate routine tasks, including server provisioning and application deployment.
• Participate in on-call rotations to address critical incidents and support requests.
• Assist in maintaining platform performance and availability through monitoring and optimizations.
• Coordinate with customer support to address and resolve user-reported issues effectively.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in a DevOps or similar role with hands-on experience in cloud environments.
• Proficiency with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
• Strong scripting skills in languages such as Bash, Python, or PowerShell.
• Familiarity with container orchestration technologies (e.g., Docker, Kubernetes).
• Experience with configuration management tools (e.g., Ansible, Terraform).
• Excellent problem-solving and troubleshooting skills with a proactive mindset.

Technologies & Tools

The DevOps Support Engineer will work with a wide array of technologies and tools, including cloud platforms like AWS and Azure, CI/CD tools such as Jenkins and GitLab, containerization and orchestration tools like Docker and Kubernetes, as well as configuration management tools such as Terraform and Ansible. Familiarity with monitoring tools like Prometheus, Grafana, and Splunk is also essential for ensuring the health and performance of our applications.

Ideal Candidates

Ideal candidates for this position will possess a strong blend of technical skills and interpersonal abilities. They will be proactive in identifying issues and implementing solutions, exhibiting a commitment to continuous improvement. Strong communication skills are essential for effectively collaborating with cross-functional teams and delivering excellent support to our clients. Candidates should demonstrate adaptability in a fast-paced environment, be self-motivated, and have a passion for enhancing operational efficiency through innovative practices.