DevOps Support Engineer (remote US)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Spacelift, so some details may not match this job. The employer's own page has the real description.

Overview

Spacelift is seeking a dedicated and knowledgeable DevOps Support Engineer to join our dynamic team in a remote capacity across the United States. The selected candidate will be responsible for overseeing the deployment, management, and optimization of our cloud infrastructure, ensuring the highest levels of system performance, availability, and security. By collaborating closely with development and support teams, you will facilitate seamless integration of processes, drive automation initiatives, and resolve technical issues efficiently to improve client satisfaction and operational efficiency.

Job Responsibilities

• Monitor, maintain, and enhance the performance of cloud infrastructure deployments.
• Implement automation tools and frameworks for continuous integration and delivery.
• Troubleshoot and resolve issues in development, testing, and production environments.
• Collaborate with development teams to ensure reliable product deployment and quality assurance.
• Document operational procedures and maintain detailed logs of issues and solutions.
• Provide timely technical support and guidance to internal stakeholders and customers.
• Conduct system performance tuning and optimization for enhanced operational efficiency.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in a DevOps, Site Reliability Engineering, or Helpdesk support role.
• Strong knowledge of cloud technologies, especially AWS, Azure, or GCP.
• Experience with configuration management tools such as Ansible, Puppet, or Chef.
• Proficiency in scripting languages (Python, Bash, etc.) for automation purposes.
• Solid understanding of CI/CD pipelines and related tools like Jenkins, GitLab, or CircleCI.
• Excellent problem-solving skills and the ability to work under pressure.

Technologies & Tools

The DevOps Support Engineer at Spacelift will engage with a range of technologies and tools, including but not limited to AWS, Azure, or Google Cloud Platform for cloud services, along with automation and configuration management tools like Terraform, Ansible, or Jenkins. Scripting and programming languages such as Python and Bash are critical for developing automation scripts and improving deployment processes. Familiarity with containerization technologies, like Docker or Kubernetes, will also be beneficial for managing scalable applications.

Ideal Candidates

The ideal candidate for this position will possess an analytical mindset, combined with excellent communication and collaboration skills. A proactive approach to problem-solving and a dedication to continuous improvement are essential traits, as is a strong commitment to customer service. Candidates should demonstrate a thorough understanding of cloud and DevOps practices, along with a passion for technological advancements. An enthusiastic team player, the successful candidate will thrive in a fast-paced, dynamic work environment and be motivated by driving customer success and operational excellence.