DevOps/Site Reliability Engineer (SRE) with TS/SCI (on site Northern Virginia)

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Job Overview

The DevOps/Site Reliability Engineer (SRE) at Salesforce plays a pivotal role in ensuring the reliability, availability, and performance of our cloud services. The individual will focus on improving system reliability and efficiency, as well as enhancing the development and operational processes. By collaborating closely with development teams, the SRE will implement effective monitoring solutions and automate processes to sustain the high standard of service delivery that Salesforce is known for. This position requires onsite presence in Northern Virginia and candidates must hold a TS/SCI clearance.

Job Responsibilities

• Design, implement, and manage infrastructure that enhances system performance and reliability.
• Collaborate with software engineers to ensure seamless integration of code into production environments.
• Automate operational processes to minimize manual interventions and maximize efficiency.
• Implement monitoring solutions to proactively identify performance issues and ensure system health.
• Conduct root cause analysis of incidents to prevent future occurrences.
• Participate in on-call duties to support and resolve production issues in a timely manner.
• Document processes and procedures to establish a knowledge base that facilitates continuous improvement.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience in a DevOps or Site Reliability Engineering role.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency in scripting languages such as Python, Bash, or Ruby.
• Experience with container orchestration tools like Docker and Kubernetes.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Demonstrated experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Active TS/SCI clearance required.

Technologies & Tools

The position of DevOps/Site Reliability Engineer will involve working with a variety of technologies and tools, including but not limited to cloud platforms like AWS and Azure, containerization solutions such as Docker and Kubernetes, and configuration management tools like Ansible and Puppet. Proficiency in scripting and programming languages, particularly Python and Bash, is essential, alongside a solid understanding of monitoring solutions like Prometheus and Grafana. Familiarity with Infrastructure as Code (IaC) practices utilizing Terraform or similar tools will also be critical for success in this role.

Ideal Candidates

The ideal candidates for the DevOps/Site Reliability Engineer position will exhibit qualities such as strong analytical skills, attention to detail, and a proactive approach to problem-solving. They should possess excellent communication skills to facilitate collaboration with cross-functional teams and demonstrate a commitment to continuous learning and improvement in the fast-evolving tech landscape. The ability to thrive in a high-pressure environment while maintaining a focus on delivering reliable, high-quality services will make a candidate stand out in this role.