Job Description
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Written by AI from the job title and company, not by Phaxis, so some details may not match this job. The employer's own page has the real description.
Job Overview
Phaxis is seeking a highly skilled and experienced Director of Site Reliability Engineering (SRE) to lead our SRE team in driving reliability, scalability, and operational excellence across our digital services platform. This pivotal role involves collaborating with cross-functional teams to cultivate a robust and high-performing infrastructure while ensuring service availability and performance optimization. The ideal candidate will be responsible for developing SRE best practices, implementing monitoring solutions, and leveraging automation to streamline operations, all within a 100% remote work environment.
Job Responsibilities
- Lead and mentor the SRE team, fostering a culture of continuous improvement and accountability.
- Define and implement SRE best practices, including incident management, capacity planning, and change management.
- Collaborate with Development, QA, and Product teams to enhance system design, performance, and reliability.
- Establish monitoring and alerting solutions to proactively identify and mitigate issues impacting service performance.
- Advocate for a service-oriented culture ensuring alignment with service-level objectives (SLOs) and service-level agreements (SLAs).
- Drive automation initiatives to reduce manual interventions and improve operational efficiency.
- Oversee post-incident reviews and manage communication with stakeholders throughout incident response efforts.
- Manage budget and resource planning to support the needs of the SRE team.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred.
- A minimum of 10 years of experience in technology operations, with at least 5 years in a leadership role.
- Proven expertise in Site Reliability Engineering principles and practices.
- Strong background in cloud computing, containerization, and orchestration technologies (e.g., AWS, Kubernetes, Docker).
- Extensive experience with monitoring tools and incident management software.
- Exceptional analytical and problem-solving skills.
- Excellent communication and collaboration skills to work effectively across teams.
Technologies & Tools
The Director of Site Reliability Engineering will engage with various technologies and tools to ensure operational excellence, including but not limited to AWS, Azure, Google Cloud Platform, Kubernetes, Docker, Terraform, Prometheus, Grafana, PagerDuty, and Splunk. Proficiency in scripting languages such as Python, Bash, or Go is also essential for automating processes and developing scalable solutions.
Ideal Candidates
The ideal candidate for the Director of SRE position will be proactive, innovative, and results-oriented. They will possess excellent leadership abilities with a strong focus on team development and cross-departmental collaboration. A successful candidate should demonstrate a passion for technology and a commitment to cultivating a resilient and sustainable operational environment. Strong emotional intelligence, adaptability, and the ability to thrive in fast-paced, dynamic settings will contribute to their effectiveness in this role.
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