Director of Strategy - TikTok Shop

The role

One of our agencies -marketplace management agency — that runs Amazon for its clients, is building a TikTok Shop department from the ground up. We’re hiring the person who will build it.

This is hands-on before it’s strategic. You’ll run TikTok Shop accounts for the agency’s clients day to day, and write the playbooks, processes and standards the team will work from as it grows. You’d start with two accounts, ramping to six to eight at steady state while support is built around you.

What you’ll do

• Own TikTok Shop accounts end to end: Seller Center, listings and catalogue, promotions, shop health and compliance
• Run GMV Max and paid activity against agreed ROAS targets
• Build and manage affiliate and creator programmes — recruitment, sampling, commissions, incentives
• Act as the primary point of contact for your clients, including performance calls and reporting
• Write the SOPs, onboarding checklists and reporting frameworks for a brand-new department
• Help shape the team you’ll eventually lead

What we’re looking for

• 18 + months or more of hands-on, day-to-day TikTok Shop management
• Experience across multiple shops or brands at once, ideally agency-side
• Demonstrable work in Seller Center, GMV Max, affiliate and creator programmes, and shop health
• Comfortable owning client relationships directly
• Available 9–5 in a US time zone