Distribution Operations Manager

Distribution Operations Manager

Location: Farmers Branch, TX

Schedule: Onsite | Monday through Friday | 7:00 AM to 4:00 PM

Salary Range: $80,000 to $105,000

Position Overview

We are seeking an experienced Distribution Operations Manager to lead the day-to-day operations of a high-volume distribution center in the Dallas area.

This is a hands-on leadership position for someone who enjoys being on the distribution floor, developing teams, analyzing operational data, and driving continuous improvement. The ideal candidate brings significant experience managing complex distribution operations with a high SKU count and leading teams of 20+ employees.

Key Responsibilities

• Lead daily distribution center operations across inbound, outbound, packaging, stocking, returns, kitting, equipment operation, and inventory control.
• Manage, develop, and maintain a cross-trained distribution operations team.
• Establish departmental priorities, work assignments, staffing plans, and performance expectations.
• Develop staffing plans based on order volume, service requirements, productivity expectations, and business growth.
• Monitor labor utilization, overtime, attendance, scheduling, and departmental operating expenses.
• Manage and improve operational KPIs, productivity, quality, inventory accuracy, and service levels.
• Identify, develop, and implement process and continuous improvement initiatives.
• Lead quality control efforts throughout distribution operations.
• Coach and develop employees through training, cross-training, performance management, and succession planning.
• Handle employee performance matters, including corrective action when necessary.
• Conduct annual performance reviews.
• Maintain a safe and compliant work environment by identifying hazards, enforcing safety procedures, investigating incidents, and implementing corrective actions.
• Maintain documented operating procedures, policies, and best practices.

Qualifications

• 10+ years of operations management experience, preferably within distribution or warehouse operations.
• Demonstrated experience working in a high SKU distribution environment, ideally with 10,000+ SKUs.
• Previous responsibility for leading 20+ employees in a warehouse or distribution center environment.
• Strong experience managing frontline/hourly employees and spending significant time on the distribution floor.
• Proven experience managing and improving operational KPIs.
• Experience with labor planning, scheduling, staffing, and workforce utilization.
• Hands-on experience with process improvement and operational efficiency initiatives.
• Experience with hiring, employee development, performance management, and corrective action.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, communication, and leadership skills.
• Ability to prioritize, delegate, and make independent operational decisions in a fast-paced environment.
• Bachelor’s degree preferred.