Dynamics Developer

The Dynamics Developer will be part of the Sales & Marketing Business Systems team, supporting enterprise Microsoft Dynamics used across multiple business functions. This role provides hands-on experience with application administration, software development, integrations, reporting, and user support. The student will work alongside a team and business stakeholders to help design, build, test, and support solutions that improve business processes and user experience. While this team begins implementation of Dynamics for more lines of business, this role will focus on maintenance and support tickets through Jira. This role will work closely with Product Owners.

• Partner with Operating Units (OUs) and business stakeholders to gather, analyze, document, and validate business and technical requirements.
• Translate business requirements into scalable Dynamics solutions.
• Build strong relationships with business stakeholders and serve as a trusted advisor on Dynamics capabilities and best practices.
• Create and maintain functional specifications, technical documentation, process flows, user stories, and acceptance criteria.
• Support the administration, configuration, maintenance, and continuous improvement of Microsoft Dynamics 365 and Power Platform solutions.
• Configure and maintain entities, tables, forms, views, dashboards, model-driven applications, business rules, workflows, and security roles.
• Manage user access, role assignments, and security configurations while adhering to organizational standards and compliance requirements.
• Assist with environment management, application lifecycle management (ALM), and release management processes.
• Monitor system health, performance, and adoption and identify opportunities for optimization.
• Design, develop, test, and deploy Dynamics and Power Platform solutions
• Develop custom functionality to meet business requirements while following development standards and best practices.
• Participate in solution design discussions and provide recommendations regarding platform capabilities, scalability, maintainability, and performance.
• Collaborate with team members on code reviews, solution reviews, and technical design sessions.
• Evaluate new Dynamics capabilities and recommend enhancements that improve business value.
• Understand integration architecture, APIs, authentication methods, and data synchronization processes.
• Create, refine, and manage test plans, test cases, test scripts, and testing documentation.
• Perform and coordinate quality assurance (QA), regression testing, and user acceptance testing (UAT).
• Prioritize features and functionality in collaboration with Product Management and business stakeholders.
• Support sprint planning, backlog grooming, sprint reviews, retrospectives, and other Agile ceremonies.
• Collaborate with developers, engineers, and product team members to ensure timely and high-quality delivery.
• Support release planning, deployment validation, and post-production verification activities.
• Identify risks, dependencies, and potential delivery challenges and assist in developing mitigation plans.
• Provide Tier 1 off-hours support by participating in triage and application support rotations to ensure timely issue resolution.

Design, execute, and analyze A/B tests or similar experiments to optimize user experience and business outcomes.

Must Have Requirements

• 3 – 7 years of recent Dynamics experience
• 3+ years of development experience (C#, Java, Javascript)
• 2+ years of Power Platform experience (Power apps, Power Automate, etc)