eCommerce Experience Manager, Mobile App and Loyalty

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an eCommerce Experience Manager, Mobile App and Loyalty based in the United States.

We are seeking a strategic and data-driven eCommerce Experience Manager to lead the development and optimization of mobile app and digital loyalty experiences.
In this role, you will shape the end-to-end digital strategy, driving customer engagement, app acquisition, retention, loyalty participation, conversion, and revenue growth.
You will collaborate with Product, Technology, Marketing, Analytics, UX, Merchandising, and Operations teams to prioritize initiatives that deliver measurable customer and business value.
By leveraging performance analytics, experimentation, and customer insights, you will identify growth opportunities and translate complex data into actionable recommendations.
You will also oversee app store marketing strategies and strengthen the integration of loyalty benefits throughout the digital shopping journey.
This fully remote opportunity offers the chance to influence digital commerce strategy, establish performance standards, and guide cross-functional teams in a dynamic, customer-focused environment.
Your work will help create seamless, relevant, and rewarding digital experiences that build long-term customer relationships and drive sustainable business performance.