Enterprise Customer Success Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in the United States.

We are seeking an experienced Enterprise Customer Success Manager to build lasting relationships with enterprise clients and maximize the value they derive from advanced data management solutions. In this strategic, customer-facing role, you will oversee the entire customer lifecycle, from implementation and onboarding to adoption, renewals, and account expansion. You will act as a trusted advisor, aligning technology capabilities with business objectives to drive measurable outcomes and long-term customer success. Working closely with Sales, Product, Engineering, and Professional Services teams, you will coordinate initiatives that strengthen customer engagement and accelerate platform adoption. You will also lead executive-level discussions, identify growth opportunities, and proactively address risks to customer retention. This is an opportunity to combine technical expertise, commercial strategy, and relationship management in a collaborative, remote-first environment focused on innovation and data-driven decision-making.