Job Title: FileNet Consultant

Location: Phoenix/Chandler, Charlotte and Dallas (Day 1 Onsite)

Duration: 07+ months

Requirement:

- IBM FileNet 5.x Expertise w.r.t. development, configuration, and operational aspects -

- project deployment execution, IBM FileNet upgrades, and production support.

- IBM FileNet Administration, Changes, Configuration

- Content Mass updates (using FileNet APIs)

- IBM FileNet Vulnerabilities and Remediation

- IBM FileNet Sweep to migrate contents

- Integration with Storage Devices

- Oversight & execution of deployments, troubleshooting, and support activities

- Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.

- Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).

- Familiarity with Object and File Storage.

- Issue Resolution, ensuring stability of the applications and platform.

- Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting

across applications and platform level

- Drive group discussions about issues identified prior to, and after a deployment.

- Troubleshooting complex environment issues in a distributed environment.

- Validation of complex system/components and game planning.

- Perform Smoke Testing on deployed code/configurations to ensure success of

deployment.

- Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to

operational functions

- Design complex system upgrades

- Develop a long-range plan designed to resolve problems and prevent them from recurring

Qualifications:

Familiar with Enterprise Content Management principles and practices
Strong verbal, written, and interpersonal communication skills
Understanding of Cloud native technologies and concepts.
2+ Years experience in API or Microservices Development.
3 + years of experience developing or supporting IT Service Management solutions
Ability to lead and manage to production goals, deadlines, and various metrics
Ability to identify root-cause issues/improvement opportunities, and design approaches
Experience with a customer service mindset and a focus on continuous improvement
3+ years of distributed servers platform experience
2+ years of application production support experience
Experience in Ansible,Terraform, and Cloud engineering concepts etc.
Experience in Application and Server Health Probes.