Filipino Social Community Manager & Creator in Residence

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Job Overview

The Filipino Social Community Manager & Creator in Residence at Pomelo is a vital role responsible for enhancing our brand's online presence and community engagement through strategic social media management and innovative content creation. The ideal candidate will collaborate with cross-functional teams to develop compelling narratives that align with Pomelo’s values while actively nurturing our online community. This position demands creativity, strong communication skills, and a passion for building meaningful relationships within the digital space.

Job Responsibilities

• Develop and execute social media strategies to enhance community engagement and brand visibility.
• Create, curate, and manage published content across various social platforms, ensuring alignment with brand voice and guidelines.
• Monitor social media channels and respond to inquiries, comments, and feedback in a timely and professional manner.
• Engage with community members by facilitating discussions, sharing insights, and highlighting user-generated content.
• Analyze and report on social media metrics to measure the effectiveness of campaigns and initiatives.
• Collaborate with marketing and design teams to produce engaging visual content for social platforms.
• Stay up-to-date with industry trends and best practices to implement innovative community strategies.

Qualifications

• Bachelor’s degree in Communication, Marketing, Media Studies, or a related field.
• 2+ years of experience in social media management or community engagement, preferably in a digital or tech environment.
• Proficient understanding of social media platforms, analytics, and content strategies.
• Exceptional written and verbal communication skills in both English and Filipino.
• Strong creativity and knowledge of visual content creation tools.
• Experience with social media management software and digital marketing tools.

Technologies & Tools

The Filipino Social Community Manager & Creator in Residence will utilize various technologies and tools to effectively manage community engagement and content creation. These include social media management platforms such as Hootsuite or Sprout Social, graphic design software like Adobe Creative Suite, and analytics tools for performance measurement such as Google Analytics and social media insights. Familiarity with content management systems (CMS) and project management tools like Trello or Asana is also beneficial.

Ideal Candidates

Ideal candidates for this position are dynamic individuals who thrive in fast-paced environments and possess a deep understanding of community engagement principles. They should be highly creative, with a knack for storytelling and content creation, while also being analytical thinkers who can interpret data to inform strategies. Strong interpersonal skills and a commitment to fostering a vibrant online community are essential, along with a passion for digital communication trends. Furthermore, candidates should demonstrate adaptability and a collaborative spirit, ensuring alignment across various teams within the organization.