Filipino Social Community Manager & Creator in Residence

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Written by AI from the job title and company, not by Pomelo, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Social Community Manager & Creator in Residence at Pomelo will play a critical role in enriching our brand's presence within the Filipino social landscape. This position involves crafting engaging content, fostering community interactions, and enhancing user experience across various platforms. The ideal candidate will collaborate closely with the marketing team to develop strategies that resonate with our audience and encourage brand loyalty while managing day-to-day interactions within our social community.

Job Responsibilities

• Develop, curate, and manage published content (images, video, written) across social media channels.
• Engage with the community through active participation in conversations and prompt response to inquiries.
• Implement social media campaigns aligned with marketing and business goals.
• Monitor, track, and report on feedback and online reviews to assess the community’s sentiment.
• Analyze metrics to continually improve engagement strategies and content effectiveness.
• Collaborate with cross-functional teams to ensure brand consistency and alignment across all platforms.
• Organize and host community-oriented events, both online and offline, to enhance customer engagement.
• Act as a brand ambassador, building relationships with influencers and community leaders.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in social media management, community building, or related areas.
• Exceptional written and verbal communication skills in English and Filipino.
• Strong understanding of social media platforms, trends, and analytics.
• Creative mindset with the ability to produce engaging content.
• Experience with content management systems and graphic design tools is a plus.
• Adept at managing multiple projects and deadlines in a dynamic environment.

Technologies & Tools

The Social Community Manager & Creator in Residence will primarily utilize various social media management tools, such as Hootsuite and Buffer, to schedule and analyze posts. Proficiency in graphic design software, including Adobe Creative Suite and Canva, will be essential for creating visually appealing content. Additionally, familiarity with analytics platforms like Google Analytics and social media insight tools will aid in measuring the effectiveness of community engagement efforts.

Ideal Candidates

The ideal candidate for this position is someone who is highly adaptive, creative, and possesses a deep understanding of Filipino culture and community dynamics. They should have a passion for social media and storytelling, as well as a keen ability to interact with diverse audiences. Strong organizational skills, a proactive mindset, and the ability to work collaboratively in a fast-paced environment will set the candidate apart. A genuine enthusiasm for building relationships and fostering a sense of community is also essential for success in this role.