Job Description
"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."
The Accounts Receivable clerk will be responsible for the billing and collections of transient and wholesaler guests.
Essential Functions
Wholesaler Billing
Work is performed in an office environment. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Assignments may include remote accounting related work in other departments, storerooms, or in the outlets of the resort as needed.
PHYSICAL DEMANDS
Requires mobility. May require prolonged standing and walking. Ability to grasp, lift, and carry supplies weighing a maximum of 50 pounds. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. Eye/hand coordination and manual dexterity. Ability to work as scheduled day or night, weekdays and/or weekends. Ability to add, subtract, multiply, or divide with ease.
- Morris Lapidus
The Accounts Receivable clerk will be responsible for the billing and collections of transient and wholesaler guests.
Essential Functions
Wholesaler Billing
- Preparation of Wholesaler invoices and bill out twice a month
- Meal voucher billing
- Upload Expedia invoices to their database for billing
- Update Wholesaler Profiles
- Apply payments received and research short payments
- Answer inquiries and disputes
- Ensure all Wholesaler accounts are paid according to contractual terms
- Update travel agent profiles
- Contact agents and request W-9 and or W-8 forms for commission payments and file once received
- Research agent inquiries regarding short payments or non payments of commissions
- Pay out commission on a bi-weekly basis
- Accrue unpaid commissions at the end of the month
- Research and review all charge backs and or inquiries daily
- Once all research is complete, reply to the credit card companies within terms requested
- Follow up on results
- Posting and collection of all charge backs
- Write-off any uncollectible charge backs over 60 days old, then update the Reconciliation sheet on the “S’” drive
- Make proper adjustments to the house accounts
- Prepare an excel sheet with all the adjustment details for tracking purposes
- Send all related back-up to Income Audit for proper revenue reclassification
- Answer the Accounting guest line
- Answer guest disputes in a timely and courteous manner
- Collect transient guest balances not settled at check out by the Front Office
- Walk billing
- NSF check billing
- Post the daily check log for advance deposits and city ledger
- Check the Deposit Ledger Report on a weekly basis and refund or clear any cancelled reservations with outstanding deposit balances
- SKILLS AND KNOWLEDGE
- Ability to perform basic math skills.
- Ability to operate office equipment (i.e., computer, 10-key, copier, fax, and telephone).
- Computer literate in word processing and spreadsheet applications.
- Ability to read, write, and communicate in English.
- Ability to communicate effectively and establish and maintain effective working relationships with staff.
- Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
- High school education or equivalent. College degree preferred.
- Previous relevant experience preferred.
Work is performed in an office environment. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Assignments may include remote accounting related work in other departments, storerooms, or in the outlets of the resort as needed.
PHYSICAL DEMANDS
Requires mobility. May require prolonged standing and walking. Ability to grasp, lift, and carry supplies weighing a maximum of 50 pounds. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. Eye/hand coordination and manual dexterity. Ability to work as scheduled day or night, weekdays and/or weekends. Ability to add, subtract, multiply, or divide with ease.
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