Job Description

The role

This entry-level position serves as a primary point of contact for guests, handling arrivals, departures, questions, requests, and routine front-office needs.

Work setting: This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

What You’ll Handle

Welcome guests and complete check-in and check-out procedures
Answer questions about property services, amenities, schedules, and the surrounding area
Coordinate guest requests with housekeeping, maintenance, and other departments
Maintain accurate guest records, payments, keys, and front-desk communications

Candidate profile: A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: customer service,entry-level,customer

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Unemployment in Burkina Faso was 6.9% from October to December 2025, by its own labour force survey, as the International Labour Organization publishes it. See it over the years →