Full Time/ Part Time Network Assistant ( Remote)

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Job Overview

The Network Assistant at Recruiter.com is responsible for supporting the network team in various operational tasks, ensuring seamless communication and adequacy of network resources. The ideal candidate will assist in troubleshooting issues, maintaining network inventories, and collaborating with IT personnel to implement enhancements. This role requires strong analytical skills and attention to detail, contributing significantly to our organizational efficiency and network performance.

Job Responsibilities

• Assist in monitoring and maintaining network performance by utilizing appropriate analytical tools.
• Support troubleshooting efforts for network-related issues and collaborate with other teams to resolve them in a timely manner.
• Maintain detailed documentation of network configurations, inventory logs, and troubleshooting processes.
• Coordinate with vendors for network equipment procurement and service agreements as necessary.
• Conduct regular audits on network inventory to ensure accuracy and integrity.
• Facilitate user access management and assist in the implementation of network access controls.
• Participate in planning and executing network upgrades and revisions, adhering to best practices.

Qualifications

• Associate’s degree in Information Technology, Computer Science, or a related field; Bachelor’s degree preferred.
• At least 1-2 years of relevant experience in network support or a similar position.
• Familiarity with network management tools and concepts, including TCP/IP, DNS, DHCP, and VPNs.
• Strong troubleshooting and problem-solving skills, with the ability to work independently.
• Excellent communication skills, both verbal and written, enabling clear reporting and documentation.
• Proficiency in Microsoft Office Suite and related software applications.

Technologies & Tools

The Network Assistant will primarily work with various networking tools such as Wireshark, SolarWinds, and Cisco management software, alongside general office software like Microsoft Office. Familiarity with cloud platforms and network security protocols will be essential for effective performance in the position.

Ideal Candidates

The ideal candidate for this role possesses a proactive attitude, demonstrating a strong dedication to continuous learning and professional growth. They will exhibit qualities of adaptability and resourcefulness, enabling them to thrive in a dynamic remote work environment. A candidate who is team-oriented and can efficiently communicate with both technical and non-technical stakeholders will excel in fulfilling the responsibilities of the Network Assistant position.