Full Time/ Part Time Network Assistant ( Remote)

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Job Overview

The Network Assistant at Recruiter.com will play a critical role in supporting the network operations team by assisting with the management, troubleshooting, and maintenance of networking systems. This position entails monitoring network performance, resolving connectivity issues, documenting network configurations, and ensuring compliance with cybersecurity protocols. The ideal candidate will also provide support for network-related projects, facilitating clear communication between technical teams and other stakeholders to ensure smooth operations and project delivery.

Job Responsibilities

• Monitor network performance and troubleshoot connectivity issues in a timely manner.
• Assist in configuring and maintaining networking devices, including routers and switches.
• Document network configurations, changes, and maintenance procedures to ensure compliance with industry standards.
• Support cybersecurity initiatives through regular system audits and vulnerability assessments.
• Collaborate with cross-functional teams to facilitate network-related projects.
• Provide technical support and guidance to end-users regarding network issues.

Qualifications

• Associate's degree in Information Technology, Computer Science, or a related field (Bachelor’s degree preferred).
• Proven experience in network support or a related technical role.
• Basic understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.).
• Familiarity with network security measures and firewall configurations.
• Strong problem-solving skills and the ability to work independently as well as part of a team.
• Excellent communication and interpersonal skills.

Technologies & Tools

The Network Assistant will utilize various tools and technologies, including network monitoring software, configuration management tools, and cybersecurity applications. Familiarity with industry-standard networking equipment hardware (such as Cisco or Juniper devices) and cloud-based solutions will be essential. Candidates should also be comfortable using collaboration tools and remote desktop applications to manage tasks and communicate effectively with team members.

Ideal Candidates

Ideal candidates for the Network Assistant position will demonstrate a proactive approach to problem-solving and a keen attention to detail. A strong desire to learn about emerging networking technologies and cybersecurity threats, along with the flexibility to adapt to a dynamic work environment, is essential. Highly organized individuals with a customer-centric attitude and strong communication skills will excel, as they will need to assist both technical and non-technical stakeholders effectively.