Full Time/ Part Time Network Assistant ( Remote)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Recruiter.com, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Network Assistant plays a pivotal role in supporting the network administration team by assisting with the configuration, maintenance, and troubleshooting of the company's network infrastructure. This role requires a proactive individual who can effectively monitor network performance, assist in network setup, and respond promptly to system queries or issues. As a remote position at Recruiter.com, the Network Assistant will also engage in various projects to improve network efficiency and security while collaborating with team members across various departments.

Job Responsibilities

• Assist in the configuration and installation of network systems, including routers, switches, and firewalls.
• Monitor network traffic and performance to identify and resolve issues proactively.
• Support the maintenance of network security protocols and firewalls.
• Collaborate with IT team members to optimize network functionality and efficiency.
• Document network configurations, changes, and any issues encountered.
• Respond to technical support requests related to network performance and outages.
• Participate in the testing and evaluation of new hardware and software tools.

Qualifications

• Associate’s degree in Computer Science, Information Technology, or a related field. A Bachelor’s degree is preferred.
• Proven experience as a Network Assistant or in a similar technical support role.
• Solid understanding of networking principles, protocols, and technologies.
• Familiarity with network administration tools and software.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Certifications such as CompTIA Network+, Cisco CCNA, or equivalent are a plus.

Technologies & Tools

The Network Assistant will utilize a variety of technologies and tools, including but not limited to network monitoring software (e.g., SolarWinds, PRTG), configuration management tools, and general network hardware like routers and switches. Familiarity with operating systems such as Windows and Linux, as well as networking protocols including TCP/IP, DNS, and DHCP, is essential. The candidate should also be proficient in using remote desktop and VPN tools for troubleshooting and support.

Ideal Candidates

Ideal candidates for the Network Assistant position are proactive, detail-oriented individuals who possess a strong foundation in networking and a desire to learn and adapt within a supportive team environment. They should demonstrate critical thinking and a solution-oriented mindset when troubleshooting issues. Strong communication skills are necessary as the role involves collaboration with various stakeholders. Candidates should also exhibit a commitment to maintaining high standards in network performance and security, fostering a culture of collaboration and continuous improvement.