Good Hands Repair Network Administrator - Remote

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Job Overview

The Good Hands Repair Network Administrator at Allstate will take on a pivotal role in ensuring the efficiency and reliability of our network systems. This position involves the management, configuration, and monitoring of network infrastructure to facilitate seamless communication and data exchange within our organization. The chosen candidate will be responsible for troubleshooting network issues, implementing security protocols, and maintaining the overall integrity of the network, while providing exceptional support to internal teams and stakeholders.

Job Responsibilities

• Monitor network performance and troubleshoot issues as they arise.
• Configure and maintain networking hardware, such as switches, routers, and firewalls.
• Implement and manage network security measures to protect sensitive data.
• Assist in the design and execution of network upgrades and expansions.
• Conduct regular network assessments and generate reports on performance metrics.
• Provide technical support to staff, addressing any network-related inquiries or problems.
• Collaborate with IT teams to ensure robust system integration and functionality.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in network administration, preferably in a corporate environment.
• Strong understanding of TCP/IP protocols, networking concepts, and security standards.
• Proficiency in managing network devices, including routers, switches, and firewalls.
• Experience with monitoring tools to evaluate and enhance network performance.
• Certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
• Excellent problem-solving skills and attention to detail.

Technologies & Tools

The Good Hands Repair Network Administrator will work with a variety of technologies and tools including but not limited to Cisco networking equipment, firewall solutions such as Palo Alto or Fortinet, network monitoring software like SolarWinds or PRTG, and operating systems such as Windows Server and Linux platforms. Familiarity with cloud networking solutions like AWS or Azure is also beneficial as the company continues to embrace cloud technologies in its infrastructure.

Ideal Candidates

The ideal candidate for this position is a proactive and detail-oriented professional with strong analytical skills. They excel in communication and teamwork, capable of engaging with colleagues across diverse departments. They should demonstrate a commitment to upholding security standards and possess a willingness to stay abreast of technological advancements. A passion for problem-solving and a customer-oriented mindset will significantly contribute to their success in maintaining an effective network environment at Allstate.